Scheduling was not optimal. Wes, however, the technician was excellent.
Response from the owner:Hey Tim! Thanks so much for sharing your experience with us. I'm thrilled to hear that Wes made a great impression—he's definitely an asset to our team! I'm sorry to hear that the scheduling wasn't as smooth as it should've been, though. We'll certainly take your feedback to heart and work on improving that aspect of our service. If there's anything more we can do for you, don't hesitate to reach out. Thanks again, and take care!
- Blaire
Gator Garage has been great from the start! Cody Mashburn was efficient, explained things very well, and helped ensure we felt good with everything happening to fix our garage. Not only did he fix it, but he also did a few things to help ensure we don’t have any other problems. Thank you Gator Garage and Cody for helping us!
Response from the owner:Hi Kayleigh!
Thanks a ton for the awesome shout-out to Cody and the Gator Garage team! We're thrilled to hear you had a great experience and that Cody went the extra mile to ensure everything was smooth with your garage. We always aim to leave our customers feeling confident and stress-free, so it's fantastic to know we hit the mark. If you ever need us again, you know where to find us. Thanks for trusting us!
Cheers,
Blaire
Response from the owner:Raymond Duran didn't leave any words, but earning a 5-star rating from you speaks volumes to us! We're so glad that your experience with Gator Garage Doors was worthy of top marks. If ever you need us again, our team will be ready to help out with the same dedication and service. Thanks for trusting us with your garage door needs!
- Blaire
Great service. Excellent installation by Gavin. All done very professionally.
Response from the owner:Thanks so much, Dixie! We're thrilled to hear that you had a great experience with our team and that Gavin did an excellent job with the installation. We're proud of our crew and it’s always fantastic to receive such positive feedback. If you need anything else, just let us know. Enjoy your new garage door setup!
- Blaire
Quick, clean, thorough, and efficient. These are words I would use to describe Cody with Gator Garage Doors. Thank you Cody for taking care of us today!
Response from the owner:Thanks so much, Tony! We’re thrilled to hear that Cody delivered such a standout experience with Gator Garage Doors. Quick, clean, thorough, and efficient is exactly what we aim for, and Cody sure knows how to make it happen! If you ever need anything in the future, you know where to find us.
Cheers,
Blaire
Quick, clean, thorough, and efficient. These are words I would use to describe Cody with Gator Garage Doors. Thank you Cody for taking care of us today!
Response from the owner:Hey Tony!
Wow, thanks a bunch for your awesome 5-star shout-out! We're thrilled to hear Cody hit the mark with a quick and thorough job at Gator Garage Doors. He'll be pumped to know he made your day easier. Here's to many smooth garage door operations ahead!
Take care,
Blaire
Randall Hays from Gator Garage was so great to work with. He was really knowledgeable and helpful on what improvements would be best for us.
Response from the owner:Hi Kelsey!
Thanks a million for your awesome review! It's fantastic to hear that Randall was knowledgeable and helpful during your service. That's exactly the Gator Garage vibe we're going for! We're really proud to have Randall as part of our team and thrilled that you had such a positive experience. If you ever need anything else or have more questions, you know where to find us!
Warm regards,
Blaire
Randall Hays from Gator Garage was so great to work with. He was really knowledgeable and helpful on what improvements would be best for us.
Response from the owner:Hey Kelsey! Wow, thanks for the awesome shoutout for Randall and the 5-star love! We're thrilled to hear he delivered the top-notch service we strive for here at Gator Garage Doors. Knowing you found the improvements helpful makes our day! We're always here if you need anything else. Cheers! – Blaire
Exceptionally thorough and detail oriented. They spent a lot of time reviewing my garage door damage and provided a comprehensive list of issues and recommendations.
Response from the owner:Hey Sudhir!
Thanks a ton for sharing your experience! We're thrilled to hear that our team took the time to thoroughly assess your garage door situation. We're all about going that extra mile to ensure everything is addressed comprehensively. It's fantastic to know that our detail-oriented approach met your expectations. If you need anything else, you know where to find us!
Take care,
Blaire
While we were out of town and my mom was watching the house and kids, our garage door kicked the bucket. She panicked because she couldn’t get it back down, so we needed help urgently. We called Gator Garage Doors on a Monday morning and they were able to come out on Monday afternoon to get us fixed up. Our tech (Cody M.) really knew his stuff and was quick, professional, and thorough. We needed new springs and wheels and a whole mess of stuff, but he got it knocked out quickly and for a fair price. Hopefully we won’t need garage door repair again soon, but when we do, we’ll call Gator!
Response from the owner:Hey Katie,
Thanks a ton for sharing your experience! I'm so glad that Cody was able to jump in and help your mom out in a pinch. We totally get how stressful it can be when things go awry, especially when you're away, so I'm thrilled we could sort it out swiftly. We’re here whenever you need us (but fingers crossed, your garage door behaves for the foreseeable future!). Thanks for trusting Gator Garage Doors with your home!
Best,
Blaire
